Shipping Policies:

Order Processing:

Normal order processing, i.e., order verification, quality check and packaging can take between 1-3 business days (Monday – Friday). Though, we strive to get all orders received before 1 PM (PST) shipped out the same day

Premium Order Processing:

Premium order processing, i.e., order verification, tailoring, quality check and packaging can be completed on the same business days (Monday – Friday).

Note: Orders are shipped on business days only, which are Monday – Friday

Shipping Delivery:

The following shipping methods are available, Standard Ground (4-6 business days), Second Day (2 business days) and Next Day (1 business day). Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground available.

Please note that orders could arrive in multiple packages.

You can track your order by clicking Tracking link sent to you through mail after the package is shipped.

Standard Ground:

Orders delivered within the 48 contiguous states should arrive in 4 – 6 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from Free Shipping promotions.

Second Day:

Second Day is only available on select products for our customers who ship orders within the 48 contiguous United States. Second Day delivery orders will be processed on the same day if they are placed by 12:00pm PT on a business day, and should arrive in 2 business days. Orders placed after 12:00pm PT will be processed on the following business day, and should arrive in 3 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.

Next Day:

Next Day delivery is only available on select products for customers who ship orders within the 48 contiguous United States. Next Day delivery orders will be processed on the same day if they are placed by 12:00pm PT on a business day, and should arrive in 1 business day. Orders placed after 12:00pm PT will be processed on the following business day, and should arrive in 2 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.

Shipping Carriers:

We use the following shipping Carriers for Domestic Shipping to make sure your items arrive to you on time:

  1. USPS
  2. UPS delivery service (Ground, 3-Day Select, and 2nd Day Air)
  3. FedEx
  4. DHL

Backordered Items

In the event an item you've ordered is out of stock, we will ship the items available and ship, the out of stock item(s) as soon as they become available via an expedited method at no cost to you.

Accurate Address Information

Our shipping methods are only as accurate as the information that we are given. Please verify all of your shipping and billing information when placing your order. Our system is capable of retaining multiple addresses; although it will always select the default address for both shipping and billing. You will have the option of entering a new address or selecting one that has been previously entered during the checkout process. It is your responsibility to verify that all addresses are complete and accurate. Please make sure to include your apartment, suite, unit, room, or space number to ensure proper and timely delivery of your order. All orders will be shipped to the address listed on the confirmation page of the order.

Delivery of your Shipment

We only require a signature for shipments on orders over $500 in value. Typically, your package is left in a safe location if no one is available to receive it; however, it is ultimately up to the individual driver if he/she feels comfortable leaving the package without a signature. USPS drivers will leave your package in your mailbox, but if the package does not fit they will leave it at your door. Any comments entered during the time of order will be printed on to the shipping label. These notes will be passed to the delivery driver, but we can offer no guarantee that they will be followed at the time of delivery.

"Oversized Shipping" charge:

For some items shipping within the U.S. an incremental shipping charge may be incurred due to an item’s size and weight. The incremental charge is charged for total quantity ordered. Note: The incremental charge, if applicable, is displayed on product detail pages and throughout checkout.

Free Shipping Offer:

Free Shipping offer, when and wherever provided are applicable ONLY to Orders delivered within the 48 contiguous states.

Free Shipping is provided for orders with order valure more than $15 or with purchase of any product a minimum of 4 packs or more, with a condition that the total order weight should not exceed 2 Lbs. Sunwireless Reserves the right to withdraw any Promotions at any time.

Also other Products eligible for free shipping will be designated on the product page and at checkout. Must select ground shipping at checkout. Oversized charges may apply. Offer valid on sunwireless.com only. Entire order ships free with qualifying item purchase.

Shipping Promotion Exclusions

The free shipping Promotions do not apply to Oversized Shipping Charges, Packages Over 2 LBs etc., and these are excluded from free shipping promotions.

International Shipping

Import Duties, Taxes, and Fees:

All orders shipping to a destination outside of the USA are subject to the import duties, fees, and taxes of the destination country.

Delays in delivery may occur if the package is randomly selected by Destination Country’s Customs Department or Agency for inspection.

We have no control over the process or additional charges associated with the delivery and importation of the order (package) into countries outside USA. We do not benefit in any way from these charges and we work very closely with our brokers and carriers to ensure as few delays as possible.

We are not responsible for any duties, fees, or taxes that are incurred during the delivery of the order/package.

Please note that it is Customer’s responsibility to obtain any necessary governmental permission and/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes.

Selecting a Carrier:

FedEx International offers premium and reliable expedited delivery service to many countries with a delivery time ranging from 1 to 5 business days depending on service you choose. Tracking is available for most destinations and an estimated delivery date is also available

USPS International offers affordable and proven international delivery service to many countries with a delivery time ranging from 3 business days up to 2 months depending on the service you choose but the delivery date is not guaranteed. However, due to the fact that USPS uses the Postal Service for the country of import for final delivery, certain charges are waived for some countries.

FedEx and USPS both work to clear your package through Customs and have brokers that work to facilitate the clearance process, but no service can guarantee all packages will reach their final international destination.